Business Process Management (BPM)Market Opportunities, Strategies, and Forecasts, 2004 to 2009

Report # SH29821352 | 413 Pages | 128 Tables and Figures | 2004

Business Process Management (BPM) Market Assessment

Check Out These Key Topics!
Business Process Management Market Shares
Business Process Management Market Forecasts
BPM Market Driving Forces
MOdifying Business Processes
Business Process Services
BPM Multiple Process Categories
Customer Support
Linking Internal Operations
System Integrator Role
Business Process Management Technology Issues
Technology Platforms
Advanced E-Business Infrastructure
BPM Software Process Design
Web Services

Business Process Management (BPM)
Market Opportunities, Strategies, and Forecasts, 2004 to 2009

Business process management promises to take the islands of knowledge, data and business rules that represent the core of enterprise activities and unite them into a business system that is accessible to ordinary business people.

Leveraging Intranets and the Internet, application integration business process solutions present new levels of flexibility, customer service, and operational efficiency across an extended enterprise.

A comprehensive business process management system provides an organization with the ability to collectively define and model their business processes, deploy these processes as applications accessible via the Web that are integrated with their existing software systems, and then provide managers with the visibility to monitor, analyze, control and improve the execution of those processes in real time.

BPM market driving forces relate to the need for process use of information that achieves access between every different type of enterprise resource planning (ERP) system. Supply chains are automated using BPM technology based on integration infrastructure.

New customer service systems need BPM in order to be implemented efficiently. Long running processes can be supported in a number of ways, but BPM is most efficient. Indirect factors relate to the migration of existing products from separate market segments. File transfer, CTI, applications development, and workflow illustrate the alternate ways to implement long running processes.

Enterprise application integration is occurring in the context of corporate adoption of best-of-breed BPM strategies. Mergers, acquisitions, and reorganizations are increasing. The driving force is the need to leverage economies of scale brought by the Internet. A desire to develop closer links with customers, suppliers, and partners is also evolving. These events all drive demand for BPM.

Business process management engine markets at $416.4 million in 2003 are expected to reach $1.1 billion by 2009. Products have a dashboard that supports ease of use for business analysts. Business analysts systems are expected to become ubiquitous and provide a useful purpose for PCs.

Companies Profiled
BMC Software
Deloitte Touche
Global eXchange Services
IBM Corporation
SeeBeyond Technology
Tibco Software

Report Methodology

This is the Two-Hundred Twenty-First report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment. Market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share. Over 200 in-depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment.

About the Company

WinterGreen Research, founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care, and advanced computer technology. Industry reports focus on opportunities that will expand existing markets or develop major new markets. The reports assess new product and service positioning strategies, new and evolving technologies, and technological impact on products, services, and markets. Market shares are provided. Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed. The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years.

About the Principal Authors

Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries. Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, most recently as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services. She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration. She is the author of recent studies on worldwide telecommunications markets and the Top Ten Telecommunications market analysis and forecasts.

Susan Eustis, President, co-founder of WinterGreen Research, has done research in communications and computer markets and applications. She holds several patents in microcomputing and parallel processing. She is the author of recent studies of the Regional Bell Operating Companies' marketing strategies, Internet equipment, a study of Internet Equipment, Worldwide Telecommunications Equipment, Top Ten Telecommunications, Digital Loop Carrier, Web Hosting, and Application Integration markets. Ms. Eustis is a graduate of Barnard College.

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