by Susan Eustis
Hayden Lindsey, IBM Distinguished Engineer and VP of the tools and compilers group, talked at the Rational Innovate conference 2012 about the challenges of enterprise modernization. He went into detail when he described the opportunity for mobile apps that change how users interface to enterprise web sites. Change in enterprise web site design needs to occur as users are connecting to the back end CICS systems. CICS transactions account for more Internet traffic than Google. Achieving connectivity to the transaction at the back end is a difficult problem in part because of the overall quantitiy of data that needs to be managed and in part because of the quality of the app that is needed. Designing from the glass back to the mainframe is something IBM is expected to excel at.
The mobile systems form factor impacts user expectations. The ability to download apps creates an expectation on the part of the consumer as to how the apps from enterprises should behave. The user has certain expectations of usability. Commercial enterprise apps cannot afford to behave in a less usable manner than the Apple store apps for consumers. Enterprise apps that are launched from the Apple store that provide interface to an enterprise web site need to be free and to work in a compelling manner. These enterprise apps need to get good reviews. IBM is positioning to provide the software development tools and the integration software that permits enterprises to develop mobile apps that behave in the desired manner.