Marie Wieck, IBM General Manager, at Impact 2013 Talks about Process Improvement In The Cloud

By Susan Eustis

Marie Wieck, IBM General Manager, at Impact 2013 Talks about Process Improvement In The Cloud

Highly skilled knowledge workers are looking for process improvement in the cloud according to Marie Wieck. Business process as a service is able to permit businesses that implement modern IBM business process management systems to achieve 47% growth. Growth comes because the businesses build new systems that connect to mobile devices, and leverage connections to customer smart phones and tablets. All these devices create a lot of data, so called big data.

Big data is a part of the modernization of knowledge workers. This modernization is able to occur because of the many business process improvements implemented modularly in the cloud. The cloud supports highly skilled knowledge workers. With the appropriate tools, these knowledge workers are anticipated to have an impact on delivery of more efficient services, permitting businesses to leverage analytics in ways that have never been possible before.

Marie L Wieck is general manager for the Application and Integration Middleware business unit in IBM Software. In this role, she leads an organization of more than 7,000 software development, marketing, services, and sales professionals. She has oversight for IBM’s WebSphere software portfolio including web application servers, transaction and messaging systems, integration, and business process management solutions. Marie also plays a leadership role in key strategic initiatives for IBM, including cloud and enterprise mobile technologies.

Smarter business process software from IBM includes social flexible and dynamic building of business models. Mobile first strategies represent a revolution in how business process is delivered. No existing systems are built to implement “Systems of Engagement”, “Systems of Interaction”. Developers and managers working together are working to take business operations process into new places and extend the existing processes to make them into Systems of Interaction.

The effort is to achieve a reinvention of end-to-end process. The aim is to bring data to a place where it is able to provide more insight into how to improve services to customers. Systems enable a customer centric approach. One place we see the Systems of Interaction being implemented is in healthcare.

With new technology, doctors can access information at the point of care. Marie gave the example of how In Ottawa the teaching hospital has deployed 3,000 tablet devices. It has implemented sophisticated business process management systems (BPM) that are used to create a circle of care. The organization shifted its vision and purpose from being a teaching hospital to a hospital centered on putting the patient first and taking the best care of patients that they possibly can.

This shift in vision, though seemingly obvious, has had a dramatic impact on patient care. Making the patient the center of the care delivery system has been achieved by leveraging new technology. Physicians are able to speed up diagnoses. They are able to gain significantly more transparency into complex medical conditions, even conditions that may not appear to be complex initially. Systems are able to give teams insight into therapeutic alternatives that were not available earlier.

The banking industry is using these new Systems of Interaction to achieve account opening in 5 minutes. Reinvention of account opening, taking the process down to minutes instead of hours or days, is providing an 88% reduction in the times it takes to perform this operation. Systems of Interaction promise enormous economic growth because of the increased efficiency. Systems of Interaction are about getting people to be participating in using their technology to achieve more efficient process.

Systems of Interaction are about providing instant results for what the client needs, linking everyone to their businesses through the cloud. Systems of Interaction make personalized offers available to potential customers or to patients in a way that makes a difference.

Scott Hebner Cloud Computing Transforms Business, Supporting Growth Through Innovation, Smarter infrastructure

Scott Hebner Cloud Computing Transforms Business, Supporting Growth Through Innovation, Smarter infrastructure

By Susan Eustis

Business opportunities are shifting as cloud computing dramatically changes the business landscape. Cloud computing is set to transform business process dramatically, changing business at a level similar to how the Internet transformed business process during the last decade. Cloud computing is being used to create consumer driven systems. Customer systems of engagement are evolving in cloud systems. Cloud computing is bringing dramatic shifts.

Scott Hebner IBM Vice President Business Infrastructure Management & Cloud Software is the consummate host. He managed the stage at IBM Pulse 2013 with aplomb and humor, leading us to believe that his smart phone demo had malfunctioned and he was in trouble, all a spoof of very large proportions, complete with entertainers emerging from the audience and backstage, appearing on stage as the spoof unfolded. Scott Hebner is an IBM Software Vice President of cloud computing, working to transforms business, supporting growth through innovation.

Change is occurring as vendors evolve next generation cloud architectures. IBM cloud computing is infusing infrastructure with new models. New cloud infrastructure is key to implementing mobile applications, apps. There is a significant effort to improve visibility of existing data in real time as consumer facing applications and apps are rolled out.

Cloud computing is able to extract and virtualize information from heterogeneous mobile devices providing consolidation of information. Cloud systems are used to implement automation of business operations. Cloud systems seek to evolve the ability to lower costs inside the IT departments as budgets decrease. The cloud computing effort is core to business innovation. Cloud computing is used to create new markets with superior services.

Cloud computing is used to turn opportunity into positive business outcomes. Managing mobile commerce depends on implementation of data center instrumentation. Polling of mobile devices is based on interconnectivity of deployed, distributed sensors. As sensors are deployed into the physical environment there is a need to implement predictive analytics so that users can respond to opportunities presented by the need to track without a perimeter.

Business limits are being expanded with the implementation of these new cloud computing capabilities. Business infrastructure is part of an ever changing, instrumented interconnected move to open stack cloud computing infrastructure. The new systems address what has changed. They address the fact that everything is more interconnected, more instrumented. The early adopters of modern cloud technology are leaders moving on to a value phase of cloud computing.

IBM Smarter infrastructure provides a compelling integrated solution robust enough to run the business. Cloud is transformational and IBM has built an ecosystem useful to every business based on cloud systems of engagement that support transformation of the business. IBM cloud provides smarter infrastructure. Smarter infrastructure is flexible because it learns as it adapts. The IBM strategy is to support mobile client implementation. Best practice depends on innovation in the context of a technology road-map. WinterGreen research endorses the IBM vision for best practice as by far the best in the industry.

Marie Wieck Discusses Extension of IBM Mobile Enterprise Including Cloud Support for Healthcare and Mobile For All Industries

Marie Wieck Discusses Extension of IBM Mobile Enterprise Including Cloud Support for Healthcare and Mobile For All Industries

Marie Wieck General Manager of IBM WebSphere discussed delivery of a comprehensive end-to-end mobile solution for the enterprise and for hospitals today.  Mobile enterprise capability helps transform a business.  Mobile access to backend systems in a seamless way is driving key client initiatives

WebSphere supports the ability to accelerate and extend capabilities for development, integration and management of rich mobile applications.  This is key to achieving competitive advantage as tablet and smart phone markets evolve.  WinterGreen Research anticipates 20 billion Internet connected devices by 2019 and sales of 500 million table units per year in 2025, representing 6 billion tables in the installed base by 2019.

IBM additional of new and enhanced offerings include: Rational Collaborative Lifecycle Management: simplifying mobile application development across platforms, IBM Endpoint Manager for Mobile Devices and IBM Social collaboration software.   Unified endpoint management comes with integrated mobile security.  Mobile access to enterprise social collaboration is expected to achieve significant benefit in brand positioning.

According to Marie Wieck, growth in Internet Connected Devices, Mobile and Cloud are top spending priorities for CIOs.   IBM has positioned to support wireless pervasive applications development   It has positioned to address enterprise priorities for security.  There is a 75% top priority in mobile investment in the IBM enterprise markets.  Growth in connected devices has occurred so that data traffic exceeds voice traffic    IBM has positioned to let its data clients leverage applications building using WebSphere and Rational products to achieve the meeting of the need to achieve faster time to market with new products.

The aim is to differentiate reach and differentiate what the user experiences in a range of mobile applications.   In the new era of Watson for healthcare applications, mobile applications are anticipated to be leveraged by every type of clinical provider to improve the quality and timeliness of care delivery.

The IBM model supports maximum productivity of employees as they seek to transform clinician and patient experience and interactions, transform consumer loyalty, interest partners in the company offerings, and engage with current customers around new mobile applications functions.

Enterprise mobile platforms are enabling smarter mobile cloud based computing.  Cloud computing permits the enterprise to work across geographies and across industries to achieve a transformation of services.  The aim is to build, connect, and transform functionality in order to support a different style of device uses, often leveraging cloud computing.

IBM Implements New Business Models for Private Cloud Security and Governance

IBM Implements New Business Models for Private Cloud Security and Governance

Cloud is bringing a change in the thinking of IT managers about governance and security.  IBM cloud solutions can help companies transition to more secure systems based on new consolidated security and governance solutions implemented in the cloud.  With the Internet come new vulnerabilities that relate to the need for security at the edge of the network, at the point of access to the enterprise data center.  IBM new software has solutions that provide simple response, with complex underlying solutions software.

This security and governance software from IBM takes lessons from the ever so secure mainframe and enables enterprises to find existing vulnerabilities and prevent new ones from being introduced, block attacks against existing vulnerabilities prior to being remediated, and ensure that only authorized personnel are accessing critical or sensitive applications and related data.  IBM’s unique combination of software, hardware and services provides a solution that is tailored to each organization’s unique security requirements and corresponding business needs.  Implementation as cloud solutions IBM lets IT leverage hybrid data center implementations.

IBM software group has created a new division around security and governance.  This is in part a partner centric organization designed to bring more customers into the division.  Security analytics broaden what can be provided to businesses.  Security can be implemented using solutions no matter what the challenge is.  Security and governance can be implemented in a comprehensive manner leveraging cloud computing from IBM.

Back-end databases, Web 2.0 and SOA for Web services illustrate the dynamic nature of Web applications.  Hybrid cloud computing creates new challenges for security and compliance.  The widespread growth of Web applications and the business value they deliver attracts hackers.  Cyber criminals target Web-based applications to steal data, disrupt operations and infect clients.  Because of these risks, Web application security is a key requirement of PCI compliance.

IBM offers cloud based complete end-to-end Web application security solutions that help organizations pre-emptively find and remediate vulnerabilities, block attacks in real-time, and granularly control access to applications.  http://www.ibm.com/cloud-computing/us/en/?csr=agus_brepcloud-20120101&cm=k&cr=google&ct=EPCLOUD1&S_TACT=EPCLOUD1&ck=hybrid_cloud_computing&cmp=USRB&mkwid=sF6RBLVTA_17595637547_432hpc8503

Steve Mills Talks About Cloud Computing and IT Capabilities

Steve Mills Presents at Software Group Meeting
Posted on January 9, 2012 by susan

Steve Mills Presents at Software Group Meeting – Cloud Computing Part of Software Initiatives

IT strategy is positioned to bring balance to business. The IT portfolio consists of data bases, transaction processing capability, messaging, and support for services oriented architecture: SOA. IBM has a focus on supporting newer systems, helping data center managers make intelligent incremental investment.

The themes in industries relate to specifics around smarter plant. Industry focus leads IT to implement business analytics and to leverage social networking. IBM has acquired analytics software companies with an aim to bring new decision support capability to all levels of management.

Security technology is evolving and IBM has brought the different initiatives into one division. Security technology can do some things that are transformative and the single division is poised to create significant market opportunity for IBM. The nature of the IT challenge has shifted as more data is being managed across more divisions. The silos are disappearing, integration of systems is the norm.

Industry solution analytics leverage software as a service offerings. Lotus live cloud offerings provide improved communication in the enterprise. Market place strategies are evolving to meet challenges. IT is seeing a significant shift toward more efficiency. Less expensive systems are being driven by cloud implementations. Assembler state machine fundamentals are continuing to be improved inside machines so that systems are able to do more, and have better, more efficient, effective automated process.

Industry solution analytics improve the economics of a company, supporting implementation of practical business solutions. Analytics are being implemented in the context of big data, leveraging IBM Watson. At the same time hardware is cheaper compute capacity and storage capacity are improving. Telecom bandwidth improvements provide different ways to apply economically viable solutions to IT. IT process is used in addressing problems posed by economic conditions.

Improving manufacturing of components is a priority. Silicon based devices provide better performance and permit systems techniques to apply to problems beyond what have been addressed previously.

Enterprise business process is able to be adapted to a level of system performance that is remarkable. Performance of remote systems make the prior constraints of distance disappear. Distance server capabilities can make them look like they are local. Applications can be served by someone else. IT investment is underlying the art of the possible. Geographical growth is occurring. The geo economies follow the patterns of the economies and the political rise of the mature economies. The geo growth is significant for those countries and does not matter to existing western economies. There is no inherent decline in existing mature economies, just because there is emerging market growth.

IBM has invested in emerging markets. There is a pattern of consumption there that depends on the IT systems IBM can supply. IBM is positioned to accomplish smarter planet. It seeks to capture business from emerging market opportunities. The technology industry knowledge base is a significant help to emerging economies. Industry sales is more of a priority in this context.

Clients adding line of business systems can drive decisions. Customers care about infrastructure service quality. The systems have a technocentric influence of importance for the line of business. The line of business managers have begun to take an interest in achieving influence over IT to make sure the right technology is chosen. They control the IT budgets in many cases. The line of business looks to choose industry vertical systems that work in an integrated manner.

Solving problems at a departmental level is enhanced. Critical compliance problems are solved more easily with new systems. Healthcare solutions are more efficient and at the same time more robust. End to end electronic commerce is being implemented.

Vertical shifts have been happening for decade. Vertical systems continue to have high value as they support scalability, availability, adaptivity, reliability, and secutiry The new strategic plans are to take these same virtues and make them applicable to horizontal systems. The modernization trends implement systems that enable computing solutions that are integrated. New features make it possible to customize applications for a more granular approach to automated process.

IBM has crafted an IT strategy geared toward relevancy in customer support. This is not a commodity approach to addressing a set of needs, rather a set of tools that gives companies a way for talent in the company to implement solutions relevant from an industry perspective.

The aim is to expand the software offerings and continue to dominate the industry with a portfolio of leading information products that provide integrated solutions to business problems. The solutions work in an open systems environment, letting companies choose what they consider to be best of breed solutions, but to support systems integration in that context. The aim is too provide solutions that are relevant to what a customer wants.

IBM is set to deliver core middleware applicable in an industry context. IBM solution oriented technology is able to ingest middleware. Systems are built ot be reliable and durable. Security, risk management, and compliance expand core competencies. IT support for business capabilities is a broad issue addressed by IBM in a professional manner.
The aim is to turn information into insight. New systems drive integration.